Privacy Policy

1. Introduction

SAS Middle East FZC ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose and safeguard your information when you visit our website https://www.sas-engineering.net ("Site").

2. Information We Collect

2.1 Information You Provide Directly

We collect information you voluntarily provide when:

• Submitting contact forms on our website
• Requesting quotes or proposals
• Sending us emails or messages
• Subscribing to our services

This information may include:

• Full name
• Email address
• Company name and industry
• Phone number
• Project details and requirements

2.2 Automatically Collected Information

We may automatically collect certain information about your device and how you interact with our Site:

• Browser type and version
• Operating system
• IP address
• Pages visited and time spent
• Referral source
• Device identifiers

2.3 Visitor Counter

Our website includes a visitor counter that uses browser local storage to track unique daily visitors. This data is stored locally on your device and is not shared with external services.

3. How We Use Your Information

We use the information we collect for the following purposes:

• Responding to your inquiries and requests
• Providing quotes, proposals and service information
• Improving our website and services
• Sending marketing communications (with your consent)
• Fulfilling contractual obligations
• Legal compliance and fraud prevention
• Analyzing website usage and performance

4. Data Sharing and Disclosure

We do not sell, trade or rent your personal information to third parties. We may share your information only in the following circumstances:

• With your explicit consent
• With service providers assisting us (hosting, email, analytics)
• To comply with legal obligations or court orders
• To enforce our terms and conditions
• To protect our rights, privacy, safety or property

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure or destruction. However, no method of transmission over the Internet or electronic storage is completely secure.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required by law. Typically, we retain contact information for:

• Active client relationships: Duration of engagement plus 7 years
• Inquiry forms: 2 years from last contact
• Marketing lists: Until you unsubscribe

7. Your Rights

Depending on your location, you may have certain rights regarding your personal data, including:

7.1 GDPR Rights (EU/EEA Residents)

• Right to access your personal data
• Right to rectification of inaccurate data
• Right to erasure ("right to be forgotten")
• Right to restrict processing
• Right to data portability
• Right to object to processing
• Right to lodge a complaint with a supervisory authority

7.2 How to Exercise Your Rights

To exercise any of these rights, please contact us at:

• Email: info@sas-engineering.net
• Address: Hamriyah Free Zone, Sharjah, UAE

We will respond to your request within 30 days (or as required by law).

8. Cookies and Tracking Technologies

Our website does not currently use cookies for tracking purposes. We use only essential browser features (localStorage) for our visitor counter, which stores data locally on your device.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

10. Children's Privacy

Our website is not directed to children under 13 years of age. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will take steps to delete such information.

11. International Data Transfers

Your information may be transferred to, stored in and processed in countries other than your country of residence. These countries may have data protection laws that differ from your home country. By providing information to us, you consent to such transfers.

12. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

13. Policy Changes

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal or regulatory reasons. We will notify you of any material changes by updating the "Last updated" date at the top of this policy. Your continued use of our website constitutes your acceptance of the updated Privacy Policy.

14. Compliance

This Privacy Policy complies with:

• GDPR (General Data Protection Regulation) - EU/EEA
• UAE Data Protection Law and Regulations
• International Privacy Best Practices